FAQs
Providence Dermatology
What should I do to prepare for my appointment?
We recommend that you arrive 15 minutes before your scheduled appointment at Providence Dermatology to complete any required paperwork. Please remember to bring your insurance card, photo ID, a list of all medications you're currently taking, and any pertinent medical records or referrals. Certain procedures may require you to avoid sun exposure or discontinue specific medications or skincare products prior to your visit. When scheduling your appointment, our office will provide you with specific pre-appointment guidelines. If you have any questions about how to prepare for your visit to our practice serving the Cache Valley and Brigham, UT areas, please don't hesitate to contact our office.Do you offer any guarantees for your work?
At Providence Dermatology, we are dedicated to delivering high-quality dermatological care to all our patients. While we cannot guarantee specific outcomes for medical treatments due to individual differences in healing processes and treatment responses, we firmly stand behind our professional services. Should you experience any concerns following a procedure or treatment, we strongly encourage you to schedule a prompt follow-up appointment. Our dermatologists will evaluate your situation and determine the appropriate course of action to address your concerns. We prioritize patient satisfaction and proper care throughout our practice serving patients in the Cache Valley and Brigham, UT communities.What services does Providence Dermatology offer?
Providence Dermatology offers a full spectrum of dermatological services, including medical dermatology (treatments for acne, eczema, psoriasis, and skin cancer screenings), cosmetic dermatology (including Botox, dermal fillers, chemical peels, and laser treatments), and surgical dermatology (such as mole removal, skin cancer surgery, and cyst removal). We also provide specialized care for pediatric skin conditions, hair loss, and nail disorders. Our dermatologists employ advanced diagnostic tools and techniques to address various skin concerns for patients throughout the Cache Valley and Brigham, UT regions. We also carry a selection of professional-grade skincare products specifically chosen by our dermatologists to promote optimal skin health.Do I really need a professional skin cancer screening every year?
Yes. An annual Total Body Skin Exam (TBSE) is the best way to detect skin cancers, like melanoma, in their earliest, most treatable stages. Dr. James, a board-certified dermatologist, looks for subtle changes in moles and other lesions that are often invisible to the untrained eye. While some people may have lower risk and it may not be as essential to do it yearly there can still be value as many skin cancers that are caught are not the lesions patient’s come in for.What is the difference between a "medical" and a "cosmetic" appointment?
• Medical: Focuses on health concerns like acne, rashes, eczema, psoriasis, or suspicious moles. These are often covered by insurance. • Cosmetic: Focuses on aesthetic goals like smoothing wrinkles, evening skin tone, or facial rejuvenation (e.g., Botox, fillers, lasers). These are typically out-of-pocket.How should I prepare for my skin exam?
To provide the most accurate assessment, please remove all nail polish and makeup before your visit. This allows us to check your nail beds and facial skin for any irregularities. Be prepared to discuss your family medical history and any specific spots that have changed recently.Will my insurance cover my visit?
Coverage varies by plan. Generally, insurance covers medically necessary treatments (biopsies, acne, rosacea). Coverage does not mean there is no cost as cost to patient varies depending on their personal insurance plan and things such as copays, deductibles, and co-insurance. We are happy to work with your insurance but ultimately it is the patient’s responsibility to understand their own insurance plan as there is extreme variability. Cosmetic procedures are rarely covered. We recommend contacting your provider to verify if a referral is needed before your appointment as we don’t require a referral but your insurance might.What are the warning signs of skin cancer?
If you have a lesion that is not healing over 4-6 weeks this is something that should cause you to seek evaluation. Many non-melanoma skin cancers start as a spot that is rough or looks like a zit, is tender, bleeds easily, and doesn’t heal. Melanomas are often moles that are changing or sometimes present as a different looking new mole. Remember the ABCDEs of Melanoma: • Asymmetry (one half doesn't match the other) • Border (irregular or blurred edges) • Color (multiple colors or shades) • Diameter (larger than a pencil eraser) • Evolving (changing in size, shape, or itching/bleeding)Is there a "downtime" for cosmetic procedures?
It depends on the treatment! • Botox/Fillers: Minimal to no downtime with botox; with fillers bruising and swelling that could last up to a week may occur so you should plan for this possibility. • Chemical Peels: 3–7 days of redness and peeling. • Laser Resurfacing: May require 5–10 days of recovery depending on the intensity could be more.Why should I see a Dermatologist instead of a Med-Spa?
A dermatology office is led by Board-Certified physicians with years of specialized medical residency in skin, hair, and nails. This ensures that if a "cosmetic" spot is actually a skin cancer, it is identified and treated with medical expertise.What does a dermatologist treat?
Dermatologists are specialists of the hair, skin, and nails. We treat most conditions involving these areas both medically and cosmetically. While some specialize in a specific area and may not treat certain things most general dermatologist will treat the range of these conditions.How long will it take to get an appointment?
Our goal is to try and have availability in a reasonable amount of time. In many cases if you are flexible we can get you in for evaluation within a week or two.How long does it take to see results from dermatology treatments?
This clearly varies depending on what is being treated. With many acute rashes or conditions responding within a week or two but more chronic conditions like acne, rosacea, psoriasis, and eczema, likely taking months to stabilize. With cosmetic treatments this can vary with things like Botox taking about two week for treatment to fully set in, but with fillers there is an immediate change but looks best 3-4 weeks after treatment.What should I do to prepare for my appointment?
We suggest arriving 15 minutes prior to your scheduled appointment at Providence Dermatology to allow time for completing necessary paperwork. Please bring your insurance card, a valid photo ID, a current list of medications you're taking, and any relevant medical records or referrals. Some procedures may require you to limit sun exposure or stop using certain medications or skincare products before your visit. Our office will provide specific preparation instructions when you schedule your appointment. If you have questions about preparing for your visit to our practice in the Cache Valley and Brigham, UT areas, feel free to contact us.Do you offer any guarantees for your work?
Providence Dermatology is committed to providing high-quality dermatological care to every patient. We cannot guarantee specific treatment outcomes due to individual variations in healing and response to treatment, but we stand firmly behind the professional services we deliver. If you have concerns following a procedure or treatment, we encourage you to schedule a follow-up appointment as soon as possible. Our dermatologists will assess your situation and determine the best course of action to address your needs. Patient satisfaction and proper care remain our priorities throughout our practice serving the Cache Valley and Brigham, UT communities.What services does Providence Dermatology offer?
Providence Dermatology provides comprehensive dermatological services, including medical dermatology for conditions such as acne, eczema, psoriasis, and skin cancer screenings. We offer cosmetic dermatology treatments like Botox, dermal fillers, chemical peels, and laser treatments, as well as surgical dermatology procedures including mole removal, skin cancer surgery, and cyst removal. We also treat pediatric skin conditions, hair loss, and nail disorders. Our dermatologists use advanced diagnostic tools and techniques to address a wide range of skin concerns for patients throughout Cache Valley and Brigham, UT. Additionally, we offer professional-grade skincare products selected by our dermatologists to support optimal skin health.Do I really need a professional skin cancer screening every year?
Yes. An annual Total Body Skin Exam (TBSE) is the most effective way to detect skin cancers, including melanoma, in their earliest and most treatable stages. Dr. James, a board-certified dermatologist, identifies subtle changes in moles and other lesions that often go unnoticed by the untrained eye. While some individuals may have lower risk profiles and annual screenings may be less critical, there's still significant value in these exams, as many detected skin cancers are not the lesions patients initially came in concerned about.What is the difference between a "medical" and a "cosmetic" appointment?
Medical appointments address health concerns such as acne, rashes, eczema, psoriasis, or suspicious moles. These visits are often covered by insurance. Cosmetic appointments focus on aesthetic goals like reducing wrinkles, improving skin tone, or facial rejuvenation through treatments such as Botox, fillers, and lasers. These services are typically paid out-of-pocket.How should I prepare for my skin exam?
For the most thorough assessment, please remove all nail polish and makeup before your appointment. This allows us to examine your nail beds and facial skin for any abnormalities. Be ready to discuss your family medical history and any specific spots that have changed recently.Will my insurance cover my visit?
Coverage depends on your individual plan. Insurance typically covers medically necessary treatments such as biopsies, acne treatment, and rosacea care. However, coverage doesn't mean there's no cost to you, as expenses vary based on your specific plan's copays, deductibles, and co-insurance requirements. We're happy to work with your insurance, but ultimately it's your responsibility to understand your own coverage, as there's significant variability between plans. Cosmetic procedures are rarely covered. We recommend contacting your insurance provider to verify whether a referral is required before your appointment, as we don't require one but your insurance might.What are the warning signs of skin cancer?
If you have a lesion that hasn't healed within 4-6 weeks, you should seek evaluation. Many non-melanoma skin cancers begin as rough spots or resemble pimples, may be tender, bleed easily, and fail to heal. Melanomas often appear as changing moles or sometimes present as new moles that look different from others. Remember the ABCDEs of melanoma: Asymmetry (one half doesn't match the other), Border (irregular or blurred edges), Color (multiple colors or shades), Diameter (larger than a pencil eraser), and Evolving (changing in size, shape, or experiencing itching or bleeding).Is there a "downtime" for cosmetic procedures?
It depends on the specific treatment. Botox and fillers typically involve minimal to no downtime with Botox, while fillers may cause bruising and swelling that could last up to a week, so you should plan accordingly. Chemical peels generally require 3-7 days of redness and peeling. Laser resurfacing may need 5-10 days of recovery depending on the intensity, though some treatments could require more time.Why should I see a dermatologist instead of a med-spa?
A dermatology office is led by board-certified physicians with years of specialized medical residency training in skin, hair, and nails. This ensures that if a spot you consider "cosmetic" is actually a skin cancer, it will be identified and treated with proper medical expertise.


